Who we are
Our website address is: https://caravanswa.net.au and for more information, see our About Us page.
What Information We Collect
Personal Information: When you submit an enquiry form or sign up for our email newsletters on our website, we collect personal information that may include your name, email address, phone number, and any other details you provide to help us respond to your enquiry or keep you updated on our products and services.
Usage Data: We also collect information on how you use our website, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How We Collect Information
Direct Interaction: You provide us with personal data when you fill out enquiry forms or sign up for our newsletters. This information is collected directly by us and stored in our email marketing lists.
Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
How We Use Your Information
To Respond to Your Enquiries: The information you provide allows us to respond to your queries effectively, ensuring you receive the necessary support and information regarding our products and services.
To Send Updates and Marketing Communications: With your consent, we use your personal information to send you updates and newsletters about our products, services, promotions, and news about Fair Dinkum Caravans via email.
To Improve Our Website: We use usage data to analyze how our website is used, which helps us to improve our website’s design and functionality.
How We Store and Protect Your Information
CRM Systems: When you request a quote or make a purchase at our dealership, your additional information is collected and stored in our CRM system. This system is used to manage customer relationships beyond the initial contact and is crucial for processing transactions and providing ongoing service.
Security Measures: We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We protect your data against unauthorized access, alteration, disclosure, or destruction.
Security Measures: We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We protect your data against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have certain rights under data protection laws in relation to your personal data, including the right to access, correct, update, or request deletion of your personal data. Fair Dinkum Caravans takes these rights very seriously and has dedicated procedures to respond to requests for access or correction of the data we hold about you.
How to Exercise Your Rights: If you wish to exercise any of the rights set out above, please contact us directly through the contact information provided on our website.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
